QA Flow | Step-By-Step

Watch the following video to get more clarity about what’s described below:
Watch Video

The QA Workflow

1. Initial Review (Development to QA)

Once a developer completes a task in the current sprint, they will move it to the Review column and provide video evidence of their solution.

  • SLA: QA must test the task within a 48-hour window from the moment it is moved to Review (excluding weekends).

  • Verification Steps:

    1. Review the Acceptance Criteria in the task.

    2. Cross-reference with the Figma design file.

    3. Watch the developer’s video evidence.

    4. Perform manual testing in the application.

2. Documenting Results

  • Video Evidence: Record your testing flow using Kommodo. Use audio narration whenever possible to explain the steps.

  • Screenshots: Only acceptable for very simple tasks (e.g., a static PDF report or a simple text change).

Scenario A: QA Approved

If the feature meets all requirements:

  1. Comment QA Approved (feel free to use colors/formatting).

  2. Attach your video evidence.

  3. Move the task to the Sprint Completed section for PM evaluation.

Scenario B: QA Failed

If the feature fails or has bugs:

  1. Apply the "QA Fail" tag.

  2. Add a comment detailing what went wrong.

  3. Attach your video evidence.

  4. Move the task to the QA Section.

  5. Re-assign the developer.

  6. The developer has 24 hours to provide a fix and move it back to Review.


3. Production Testing (Post-Deployment)

After a sprint is completed and discussed in the Sprint Review, tasks move to Waiting for Deploy.

  • Deployment: Devs move tasks from the QA branch to the Production branch (usually on the Monday following the sprint end).

  • The Prod Window: You have until Friday of the new sprint to verify all tasks from the previous sprint in the Production environment.

  • Approval: Once verified in Production, comment Prod Approved with video evidence and move the task to Completed.


Bug Reporting Protocol

The method of reporting a bug depends on the status of the task:

Situation

Action

Task is not yet "Prod Approved"

Post the failure/bug as a comment inside the original task.

Task was already "Prod Approved"

Do not comment on the old task. Create a new Bug Task in the Backlog.

How to create a Bug Task:

  1. Title: Bug: [Description of issue]

  2. Dependencies: Link the original task so the context is clear.

  3. Description Template:

    • Steps to Reproduce: List the specific actions taken.

    • Expected Result: What should have happened.

    • Actual Result: What is actually happening.

    • Evidence: Attach a video recording of the bug.


Note: Consistency is key. Keeping our evidence in video format with audio helps developers fix issues faster and keeps our PMs informed.


Was this article helpful?
© 2026 LowCode Internal Docs