Customer Success Surveys
Refinement Phase:
Share this with your clients during the last refinement call and try to get their input live, it shouldn't take more than 5 mins.
Design Phase
Share this with your clients during the last designer call and try to get their input live, it shouldn't take more than 5 mins.
Client Testing Phase
Share this after client finished their testing (for Glide), for sprint projects share in the middle sprint and the last sprint
Pre-Launch
Share this survey on the pre-launch call after final payment