Getting Paid - Policies and Standards

Purpose

This documentation and outlines how to submit your invoices at LowCode agency to get paid. And our Payment Policies.

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Definitions

• LCA: LowCode Agency
• LCA Dashboard: Internal app used to submit and track your invoices/payments, days off, and other HR matters. 🔗 Link to Dashboard: https://lca-dashboard.glide.page/
• Plutio: Our Project Management tool, where you will track your working hours
• Time Tracking: Being a fully remote company we need our team members to track their working hours for accountability and for KPIs.

Responsibilities

• Everyone at LCA must submit their invoices on the last day of each month (30th/31st) .
• Your invoice amount must coincide as closely as possible with your tracked time and working hours according to your contract, considering breaks and lunch time.
• Your invoice must be properly submitted for payout (see step by step procedure below)
• Raises are directly related to your performance and our Career Paths

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How to submit your invoices

Procedure

1. Login to the LCA Dashboard

2. Go to "Invoices"

3. Add the Invoice

• Enter your payment data
• Add the tasks you worked on (automatically pulled from your time tracking in Plutio)
  • Fixed payout: Enter fixed amount and select all tasks
  • Hourly based payout: Auto-calculated based on ticket selection
• Save/Submit the invoice

3. Submit the Invoice

• Got to Pending Invoices after you've added your invoice
• Click on the three dots next to the invoice you want to submit and choose "Submit"
  • Yellow Icon - means the invoice IS NOT successfully submitted yet
  • Blue Icon - indicates invoice has been SUCCESSFULLY SUBMITTED.

Considerations

• Payments take 1 to 7 days once an invoice is successfully submitted (depending on the payment method)
• Make sure you're aware of your contract agreement to review the working hours 
• Make sure to submit your invoices on a timely manner, as late submissions will not be accepted

7. Contact Information

Use your #name-ops channel in Slack for any questions or comments.