Getting Paid - Policies and Standards

Purpose

This documentation and outlines how to submit your invoices at LowCode agency to get paid. And our Payment Policies.


Definitions

  • LCA: LowCode Agency

  • LCA Dashboard: Internal app used to submit and track your invoices/payments, days off, and other HR matters. 🔗 Link to Dashboard: https://dashboard.lowcode.agency/

  • Plutio: Our Project Management tool, where you will track your working hours

  • Time Tracking: Being a fully remote company we need our team members to track their working hours for accountability and for KPIs.

Responsibilities

  • Everyone at LCA must submit their invoices on the last day of each month (30th/31st) .

  • Your invoice amount must coincide as closely as possible with your tracked time and working hours according to your contract, considering breaks and lunch time.

  • Your invoice must be properly submitted for payout (see step by step procedure below)

  • Raises are directly related to your performance and our Career Paths


How to submit your invoices

  1. Log in to the LCA Dashboard.

  2. Go to the Logged Hours tab.

  3. Scroll down to the Available Time Entries section.

  4. Select all time entries for the month in question.

  5. Click Create invoice from selected.

    • Do this even if your contract rate is fixed.

  6. A screen will appear showing the invoice breakdown for review. Check that everything looks correct.

    • You will see the number of selected entries, total hours, logs payout, and grand total.

  7. In the Fixed payout field, enter only the difference needed to reach your fixed payout, whether positive or negative.

    • Do not enter your full fixed rate there.

    • If you enter the full rate, the invoice total will be too high because the system adds that amount on top of the logs payout.

  8. Click Create invoice.

  9. Go to the Invoice tab and click Submit.


Considerations

  • Payments take 1 to 7 days once an invoice is successfully submitted (depending on the payment method)

  • Make sure you're aware of your contract agreement to review the working hours 

  • Make sure to submit your invoices on a timely manner, as late submissions will not be accepted


Questions?

Use your #name-ops channel in Slack for any questions or comments.


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