Business Analyst (Trainee PM)

Position overview: The Business Analyst (BA) plays a key role in supporting the Project Managers (PMs) by ensuring the accurate translation of client needs into clear, actionable project requirements. This role provides the opportunity for junior professionals to grow within the company, with the ultimate goal of progressing into a Project Manager role. The Business Analyst is integral in bridging the gap between the client’s business objectives and the technical execution of low-code/no-code projects, assisting PMs in driving project success through analysis, documentation, and process improvement.

Key Responsibilities

Client Needs Assessment

Collaborate with PMs to gather and analyze client requirements, ensuring a clear understanding of the project’s goals and objectives.
Participate in discovery calls and meetings with clients to capture key business processes and workflows.
Translate business requirements into functional specifications and technical requirements for the development team.

Documentation and Process Improvement

Create and maintain comprehensive documentation, including requirement specs,, workflows, and user stories, to ensure alignment across the team.
Document the output of client calls led by the PM, capturing key action items and listing any resources needed, enabling PMs to focus on client interaction.
Assist in the development of project scopes, timelines, and budgets by providing detailed analysis and supporting documentation.
Identify opportunities for process improvements within projects, recommending solutions that enhance efficiency and deliverable quality.

Support to Project Management

Act as the primary responsible for managing Plutio in support of PMs, handling notifications and backend organization while PMs focus on client-facing activities.
Provide ongoing support to PMs by tracking project milestones, gathering client feedback, and assisting in resolving any roadblocks that arise during development.
Help in preparing and conducting presentations, project updates, and reviews for clients.
Act as a liaison between the PMs, clients, and the development team to ensure clear communication and understanding throughout the project lifecycle.
Gather necessary resources from the client, ensuring all project materials are available for timely execution.

Data Analysis and Reporting

Analyze project data, such as timelines, budgets, and resource allocation, to identify trends and areas for optimization.
Generate regular reports for PMs to inform project status and guide decision-making.

Career Development

As part of the company’s career development program, the Business Analyst will receive ongoing training and mentorship, with the goal of transitioning into a Project Manager role as they gain experience and expertise.

Requirements

Experience

1-2 years of experience in business analysis, project coordination, or a related field within a technology or software development environment.
Experience with IT, low-code/no-code platforms (such as Glide, Bubble, Flutterflow) is a plus but not required.

Skills

Strong analytical and problem-solving skills, with the ability to translate complex business needs into clear technical requirements.
Advance English level.
Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
High attention to detail, with the ability to manage multiple tasks and projects simultaneously working remotely.
Strong self-management abilities for remote work, capable of independently prioritizing tasks, meeting deadlines, and coordinating across time zones for seamless global team collaboration.

Tools

Proficient in documentation and workflow tools such as Confluence, Lucidchart, or Visio.
Familiarity with, or willingness to learn, project management tools (such as Monday, Jira, Asana, or Trello) and no-code/low-code platforms (including Glide, Bubble, Flutterflow, Webflow, and Whimsical for wireframing).
Basic knowledge of data analysis tools, such as Excel or Google Sheets, is preferred.
Proficient in using remote communication tools such as Slack, Gmail, Plutio, or similar platforms.

KPIs and Metrics

Requirements Accuracy

Percentage of project milestones achieved on the first attempt without requiring significant adjustments, demonstrating effective initial communication and understanding.
Client feedback on the clarity and completeness of requirements.

Project Support Efficiency

Time to resolve project roadblocks and issues.
Number of completed documentation items (requirements specs, user stories) within established deadlines.

Process Improvement

Identification of potential process enhancements that lead to time or cost savings.
Implementation rate of recommended improvements across projects.

Career Development Metrics

Completion of training modules and mentorship milestones aimed at transitioning to a PM role.
Performance feedback from PMs and development teams on the BA’s contributions to project success.

This role offers a career path towards becoming a Project Manager, allowing junior professionals to develop key skills in client communication, project management, and technical documentation while contributing to the successful delivery of low-code projects.